UnifiGuest is a wireless internet service available for official visitors of the University of Western Australia and business units who wish to provision short term wireless internet access to guests or conferences who do not qualify for staff status, and who will typically require an account for less than 7 days.

UWA Staff can request UnifiGuest accounts for short-term guests using the IT Service Portal. Select and complete the relevant Unifi Access and Accounts request form.

Further information about the responsibilities of UWA staff requesting UnifiGuest Accounts is available in the UnifiGuest information for Sponsors and Delegates guide.

A UnifiGuest account is created for and provided only to a single person. Generic, transferrable accounts are not available through this service.

Connecting to UnifiGuest: Windows

  1. Click on the Wi-Fi icon in the bottom-right of your screen to view the list of available Wi-Fi networks.
  2. Select UnifiGuest and click Connect.
  3. Enter in the email address (which your UnifiGuest password was sent to) in the username field, type in your password provided, and click OK.
  4. If you receive a prompt stating “Windows can’t verify the server’s identity”, click Connect.
  5. You are now connected to the UnifiGuest wi-fi network.

Connecting to UnifiGuest: Macintosh OS X

  1. Click on the Wi-Fi icon in the top-right of your screen to view the list of available Wi-Fi networks.
  2. Select UnifiGuest.
  3. Enter in the email address (which your UnifiGuest password was sent to) in the username field, type in your password provided, and click Join.
  4. A prompt may ask you to verify the network certificate – click Continue.
  5. A further prompt may ask you to make changes to your certificate trust settings.
  6. Enter your Mac administrator credentials (typically the details you use to log in to the Mac itself).
  7. Click Update Settings once complete.
  8. You are now connected to the UnifiGuest wi-fi network.

Support

If you're having issues with access, please get in touch with our helpful support areas: