Further information
Useful links
University IT has developed an extensive range of support services for staff at UWA. In most cases, help is just a click away.
Staff can also contact the IT Service Desk for additional assistance:
- Web: submit a ticket via Self Service
- Email: [email protected]
- Phone: +61 8 6488 1234
Support
- IT support at UWA is provided either centrally by Business Information & Technology Services or in faculties and other business areas by local IT support staff.
Further information
Staff email and calendaring service (ECS)
- The UWA Email and Calendar Service (ECS) provides staff with full email and calendaring functionality.
Further information
How to
Connecting
- You can connect your laptop while at UWA. You can also connect to UWA resources from home.
Audio visual
- The Audio Visual Unit provides, maintains and upgrades audio visual facilities in the teaching spaces at UWA.
Further information
Service Desk
- The self-service Service Desk is designed as a single point of contact for all users of BI&TS services at UWA.
Further information
PCs, printers and phones
- Desktop environment: Business Information & Technology Services only supports computer hardware, printers and smartphones that have been purchased through BI&TS.
Software
- Business Information & Technology Services facilitates and manages the acquisition, support and distribution of software for use on University-owned desktop and server equipment.
Further information
- The desktop environment section provides information on the equipment managed by BI&TS
- Sharing large files
- Download software viewers
- Systems implementation and support.